Kudos To Perko
Posted: May 12th, 2016, 3:09 am
Last August I purchased my 1981 Carver 3007 Aft Cabin. One thing that did not come with the boat was a key to the cabin doors. Somewhere over the previous 34 years and 2 owners the cabin key was lost.
I saw a code on the lock itself. I emailed Perko last week but heard nothing. Yesterday I called them and asked if it were possible for them to get me the needed key. I gave the lady on the phone the lock code. She said that is an old code, what year is your boat. I told her it was a 1981 Carver. She said that they probably did not stock keys that old but she would go and look.
She was gone a few minutes. When she came back on the line she said that she found 2 keys and that she would hold them for me. In order for them to ship the keys to me they needed me to send them a copy of the title, or registration or insurance showing that I indeed was the owner of the boat. They said for the small amount they would not let me use a credit card that I would have to send a check. No problem says I. I asked how much for the keys. She said $1.80 each for the keys and $1.50 for shipping. So, for the mere sum of $5.10 I will be able to lock the cabin doors once I launch.
I mailed out the check and the copy of the title with Wednesdays mail. Hopefully I will have the keys in a couple of weeks, hopefully sooner. Although theft is not a big problem at the marina I am at this will at least slow down a thief for a couple of seconds with the doors locked.
Once again, kudos and thanks to Perko for great customer service.
I saw a code on the lock itself. I emailed Perko last week but heard nothing. Yesterday I called them and asked if it were possible for them to get me the needed key. I gave the lady on the phone the lock code. She said that is an old code, what year is your boat. I told her it was a 1981 Carver. She said that they probably did not stock keys that old but she would go and look.
She was gone a few minutes. When she came back on the line she said that she found 2 keys and that she would hold them for me. In order for them to ship the keys to me they needed me to send them a copy of the title, or registration or insurance showing that I indeed was the owner of the boat. They said for the small amount they would not let me use a credit card that I would have to send a check. No problem says I. I asked how much for the keys. She said $1.80 each for the keys and $1.50 for shipping. So, for the mere sum of $5.10 I will be able to lock the cabin doors once I launch.
I mailed out the check and the copy of the title with Wednesdays mail. Hopefully I will have the keys in a couple of weeks, hopefully sooner. Although theft is not a big problem at the marina I am at this will at least slow down a thief for a couple of seconds with the doors locked.
Once again, kudos and thanks to Perko for great customer service.
